Coverage, Verified Up Front
Insurance information
Most major dental plans are accepted at both Cave Spring offices, and our front desk verifies your coverage before any treatment is scheduled.
Reviewed by our dentists, Updated April 2026
Plans we work with
Roanoke Dental Center accepts most major dental insurance plans, including:
- Delta Dental
- Cigna
- United Concordia
- BlueCross BlueShield
- MetLife
- Guardian
- Humana
- Principal
We also work with Aetna patients on an out-of-network basis: we file claims as a courtesy, and benefits apply at out-of-network rates. If your plan is not listed here, call us anyway. Most networks are billable as out-of-network at a comparable rate, and we would rather check your plan than have you assume you cannot be seen.
Verified before treatment, every time
Here is how it works. When you call to schedule, our front desk runs a benefits check on your insurance and tells you what your visit is expected to cost before you arrive. Before any treatment beyond a standard cleaning, you receive a written estimate that shows your portion after insurance. You will never sit down in the chair wondering what the bill will look like.
Bring your insurance card to your first visit, or better yet, complete your patient registration online ahead of time so we can verify everything before you walk in.
No insurance? The Virginia Dental Club
Plenty of our patients do not have dental insurance, and they are not at a disadvantage here. The Virginia Dental Club is our in-house membership plan built specifically for patients without coverage. One flat yearly fee includes two cleanings, two exams, and routine X-rays, plus 20% off most additional treatment. There are no deductibles, no yearly maximums, no claim forms, and no waiting periods, membership activates immediately.
For most uninsured patients, the membership delivers more value than a marketplace dental plan, with far less paperwork.
Questions about cost?
Payment options, financing, and the full financial policy live on our payments page. Or just call the office nearest you and ask, our front desk answers insurance questions all day and is happy to check your plan:
- Electric Rd: 540-774-8288
- Brambleton Ave: 540-774-3143
Frequently Asked Questions
Will you verify my insurance before my appointment?+
Yes, every time. When you schedule, our front desk runs a benefits check on your plan and tells you what your visit is expected to cost before you arrive. No treatment is scheduled before your coverage is verified.
Do you take Aetna?+
We work with Aetna patients on an out-of-network basis. We file claims as a courtesy, but benefits apply at out-of-network rates. Call the front desk and we will check your specific plan before you commit to anything.
My plan isn't on your list. Can I still be seen?+
Almost always, yes. Most PPO networks are billable as out-of-network at a comparable rate. Call us with your plan details and we will tell you exactly where you stand before your first visit.
What if I don't have dental insurance at all?+
That is what the Virginia Dental Club is for. It is our in-house membership plan: one flat yearly fee covers two cleanings, two exams, and routine X-rays, plus 20% off most additional treatment. No deductibles, no waiting periods, no claim forms.
Will I know my out-of-pocket cost before treatment starts?+
Yes. Before any treatment beyond a standard cleaning, you receive a written estimate showing your portion after insurance or membership discounts. No surprise bills is a policy here, not a slogan.
★ When You're Ready
Come see for yourself.
Take your time choosing the office that fits.
Pick the Cave Spring office that's closer to you. Appointment scheduling is open 24/7 by phone or online, clinical visits are Monday-Friday, 8 AM to 5 PM at both offices.
Visit Electric Rd
2660 Electric Rd Suite A
Visit Brambleton Ave
4907 Brambleton Ave
Or call the front desk