Welcome to the Practice
New patients are always welcome
Whatever brought you here — a chipped tooth, years away from a dentist, a new family in the Roanoke Valley, or just a fresh start — we'll meet you where you are.
Reviewed by our dentists — Updated April 2026
Your first visit
Plan for about an hour. We'll update your records, do a comprehensive exam, take any X-rays we need, and talk through what we see. If you'd like a cleaning that same day, let us know when you book — we'll reserve the time.
What to bring
- A photo ID
- Your insurance card (if applicable)
- A list of any medications you're taking
- Any questions, concerns, or old records from a previous dentist
Insurance and payment
We accept most major dental insurance plans and will file claims on your behalf. If you don't have insurance, ask about the Virginia Dental Club — our in-house membership plan designed for uninsured patients. We also offer financing through third-party providers for larger treatment plans.
Patient registration
Complete your registration through our secure patient portal before your visit. It takes just a few minutes and helps us prepare for your appointment.
Nervous about coming in?
Say so when you call. We offer sedation options, extra time, and a team that will not rush you or make you feel bad for any of it.
What happens during your first exam
Knowing the steps ahead of time can make the whole experience feel more manageable. Here's what a typical first visit looks like at Roanoke Dental Center:
Check-in and paperwork
When you arrive, our front desk team will greet you, confirm your information, and collect any forms you haven't already completed online. If you filled out your patient registration ahead of time, this step takes just a minute or two.
X-rays
We'll take a set of digital X-rays so your dentist can see what's happening beneath the surface — things like bone health, hidden decay, and the position of any wisdom teeth. Digital X-rays use significantly less radiation than traditional film and produce images instantly.
Comprehensive exam
Your dentist will examine your teeth, gums, jaw, and soft tissues. This includes checking for cavities, gum disease, bite alignment, signs of grinding, and an oral cancer screening. You'll have time to ask questions throughout — nothing will happen without a conversation first.
Cleaning (if scheduled)
If your gums are healthy and we've reserved the time, a hygienist will perform a professional cleaning during the same visit. Let us know when you book so we can plan accordingly. If we find signs of gum disease, we may recommend a different type of cleaning and schedule it for a follow-up.
Treatment plan discussion
Before you leave, your dentist will walk you through everything we found — in plain language, not dental jargon. If you need treatment, we'll explain your options, the timeline, and the cost. There's no pressure to decide on the spot. You're always welcome to take the information home and think it over.
Transferring records from another dentist
If you're coming from another dental office, it helps to have your previous records sent to us before your first appointment. This typically includes recent X-rays, a treatment history, and any periodontal charting. Here's how to make it happen:
- Call your previous dentist's office and ask them to send your records to Roanoke Dental Center — Electric Rd at 2660 Electric Rd Suite A, Roanoke, VA 24018, or Brambleton Ave at 4907 Brambleton Ave, Roanoke, VA 24018
- Most offices can fax or email records directly — just provide them with the phone number for your chosen location: 540-774-8288 for Electric Rd, or 540-774-3143 for Brambleton Ave
- If you have copies of recent X-rays on a disc or USB drive, you're welcome to bring those to your appointment
Don't worry if you can't get your old records in time. We can always take new X-rays and start fresh. Having prior records simply helps your dentist see the full picture sooner.
Parking and accessibility
Both of our Cave Spring offices offer ample free parking right outside the front entrance. The buildings are ground-floor accessible — no stairs, no elevators, no long hallways. If you use a wheelchair, walker, or have limited mobility, you'll find our entrances and treatment rooms easy to navigate.
Ready to schedule your first visit? Book online or visit our locations page to find the office nearest you. We look forward to meeting you.
Frequently Asked Questions
Are you accepting new patients in Cave Spring?+
Yes. Roanoke Dental Center is always welcoming new patients of all ages. Reserve a visit online any hour, day or night, at whichever Cave Spring office is closer to home.
What should I bring to my first appointment?+
A photo ID, your insurance card (if applicable), a list of any medications you're taking, and any questions or concerns you have. Completing your patient registration online beforehand saves time.
Do you accept dental insurance?+
We accept most major dental insurance plans and file claims on your behalf as a courtesy. If you don't have insurance, ask about the Virginia Dental Club, our in-house membership plan for uninsured patients.
What if I'm nervous about going to the dentist?+
Tell us when you call. We offer sedation options, extra time, and a team that will never rush you or make you feel bad about dental anxiety. We see it often, and we're here to help.
Can I get a cleaning at my first visit?+
Yes, if your gums are healthy enough and we've scheduled the time. Let us know when you book so we can reserve a full appointment for the exam and cleaning together.
Do you see children as well as adults?+
Absolutely. We provide gentle care for kids of all ages and welcome whole families. Our team is experienced with nervous little ones and makes every visit as comfortable as possible.
★ When You're Ready
Come see for yourself.
Take your time choosing the office that fits.
Pick the Cave Spring office that's closer to you. Reserve your visit online any hour of the day, or call your front desk during clinical hours — we'd love to meet you.
Visit Electric Rd
2660 Electric Rd Suite A
Visit Brambleton Ave
4907 Brambleton Ave
Or call the front desk